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Frequently Asked Questions
Everything you need to know about our services
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Pricing & Payment
How do you calculate prices?
Do you charge extra for stairs?
What payment methods do you accept?
Are there any hidden fees?
Do you offer discounts?
Booking & Scheduling
How far in advance should I book?
Can I book for the same day?
What if I need to cancel or reschedule?
Do you work weekends?
What time will you arrive?
Services & What's Included
Do you provide packing materials?
Will you disassemble/reassemble furniture?
Do you have trolleys and equipment?
Can you move a piano?
Do you take away waste/unwanted items?
House Moves
Do you require a deposit for house moves?
How long does a house move take?
What if the move takes longer than expected?
Do you help with packing?
What about parking at the property?
Insurance & Safety
Are you insured?
What if something gets damaged?
Are you licensed for waste removal?
Do you do background checks on drivers?
Special Circumstances
Can you move fragile/valuable items?
What if I'm not ready when you arrive?
Do you move pets or plants?
Can you store my items?
Do you service my area?
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